LIMITED TIME SALE! FREE CONFETTI BALLOON WHEN YOU LEAVE US A 5 STAR GOOGLE REVIEW

ON ORDERS OVER 35 DOLLARS BEFORE TAX. ENTER PROMO CODE "WIN" @ CHECKOUT TODAY!

FAQ

 

Should I place my order online or should I phone in my order?

Place your order online. Its faster, easier, secure, and guarantees you will receive a prompt receipt and confirmation of your order.

Can I choose an exact delivery time for my order?

During the checkout process, you will be able to select a 1 hour window for delivery.

Can I add specific balloons from other arrangements you sell to an existing bouquet?

Yes, All custom orders must be placed over the phone with a sales associate.

How far in advance should I place my order?

We always offer same day service, however it is advisable to place all orders at least 2 days in advance to guarantee items are in stock.

Is there a delivery charge?

Yes. There is an additional surcharge for early deliveries before 9 am, for late deliveries after 5 pm, or for deliveries beyond local delivery zones.

Can my bouquet be personalized?

Yes.

Are your balloons on strings and weighted?

They float on 6 foot ribbons or longer and are weighted.

Can I have my balloons delivered a day before my event?

Yes, but latex balloons will have to be treated with Hi-Float at 50 cents per balloon. Mylar will be fine overnight.

Will table centerpieces obstruct the view of the person across from me?

No. They are designed for socializing and will float above eye-level.

Do you accept credit cards?

Yes.

Can I come in to pick up balloons?

Yes. The address is: 17 Atlantic Liberty Village

Do you do balloon drops or releases?

Yes.

If I blow up balloons by mouth, will they float?

No, only balloons inflated with helium will float.

When will my balloons arrive?

Your balloons will arrive within an hour of requested time (sometimes, we get caught in traffic!)

Can you deliver to hospitals?

Yes. Some hospitals accept only Mylar balloons, some hospitals do not accept balloons and deliveries must be completed by 4 pm. Please call for more information.

Do you deliver the same day?

Yes, downtown area.

What is Hi-Float?

Hi-Float is a liquid sealant used to coat the interior surface of latex balloons and reduces the speed at which helium escapes through the latex skin. It can increase the float time by several days. Hi-Float is non-toxic and water soluble.

How long will balloons float?

11" latex balloons will float for 12 hours or 3-5 days when treated with Hi-Float.

17" balloons will last up to 24 hours or 4-6 days when treated with Hi-Float. 

3 foot balloons will last 48 hours and 5-7 days when treated with Hi-Float.

Mylar or foil balloons will float for 2-3 days.